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INTRODUCTION

AN INTRODUCTION TO GALBRAITH & CO.

To survive and prosper any organisation must be able to compete in a low-cost environment while concurrently developing a competitive advantage as economic cycles turn and consumer culture evolves.

To achieve this key goal all organisations need to continually adapt to ever-changing market conditions through a consistent process of reducing and removing low-value processes and functions while redirecting appropriate resources to the ongoing development of innovative products and services that surpass their customers' expectations.

"The conventional view serves to protect us from the painful job of thinking."
John Kenneth Galbraith

Galbraith & Co. are specialists in disruptive innovation. We pride ourselves in providing our clients with the expertise and tools tailored to meet their strategic goals, delivering sustainable productivity, and best practice performance. The Firm adopts and adapts the most innovative products and services that can readily and cost-effectively deployed to immediately improve productivity and drive continuous innovation.

CORE VALUES

THE FIRM'S FUNDAMENTALS

DESIGN THINKING

Design thinking is at the core of effective innovation, strategy development, brand value & positioning, and organizational change. Design thinking is fundamental to Galbraith & Co.'s innovation methodology.

INTEGRITY

Integrity is a key pillar of the Galbraith & Co. culture. Our reputation has been built on and is maintained based on the fundamental ideals of Transparency, Governance, and Social Responsibility.

THOUGHT LEADERSHIP

Staffed by recognised experts in each of their particular fields of endeavour, our people contribute best of breed talent, thought leadership, and innovation to every Galbraith & Co. engagement.

FEATURED SERVICES

A SELECTION OF OUR CORE SERVICES

MARKETING DESIGN & DELIVERY

Galbraith offers a comprehensive range of digital marketing services. Services cover strategy development, market research, and brand & campaign design through to implementation & roll-out ...

STRATEGY & ORGANISATION DESIGN

A practical and effective strategic plan that can be readily understood by all stakeholders is fundamental to the sustainable success of any organisation. In its simplest form, it is a high-level p...

CUSTOMER EXPERIENCE DESIGN

Customer Experience (CX) is the interaction between an organization and a customer from initial awareness and engagement and lasting through the duration of their relationship. The goal of every cu...