Emergency Services agencies are organisations, which ensure public safety and health by addressing different community emergencies.

Some of these agencies exist solely to address certain types of emergencies whilst others deal with ad-hoc emergencies as part of their normal responsibilities. Many of these agencies engage in community awareness and prevention programs to help the public avoid, detect, and report emergencies effectively.

With climate change, we are seeing a higher incidence of emergencies (fire, flood, storm, etc.) around the world. It is becoming apparent that the traditional siloed (ambulance, fire, police, etc.) approach to emergency services is not sustainable. Hence, authorities that are more progressive are merging these agencies into combined agencies or authorities with broad-based authorities. Furthermore, community engagement with these emergency services needs to improve, hence a number of projects around the world have emerged that uses virtual communities for emergency preparation and training, escalation, emergency management, and recovery.

Galbraith & Co. is expert in public safety and emergency services. We have designed a modular end-to-end emergency services framework comprising a flexible portfolio of products and programs that can be readily deployed in a shared service model.

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